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Customer Technical Account Manager

  • Location

    Hatfield

  • Sector:

    FMCG Food Manufacturing

  • Job type:

    Permanent

  • Salary:

    £48000 - £52000 per annum, Benefits: + benefits

  • Contact:

    Helen Darnell

  • Contact email:

    helend@scantec.co.uk

  • Contact phone:

    +44 (0)151 666 8967

  • Job ref:

    086510/HD-H

  • Published:

    25 days ago

  • Expiry date:

    2021-10-28

  • Start date:

    ASAP

A leading business within the Hatfield area is currently seeking a Customer Technical Account Manager to lead and develop a major retailer account.

The successful Technical Customer Account Manager will be responsible for dealing with clients and communicating effectively across all levels of the organisation. You will foster the client relationship, optimise opportunities and deliver against identified targets.

You will have an understanding of Technical and Regulatory processes, demonstrable experience of stakeholder management, major retailer exposure along with excellent negotiation and communication skills. You’ll have experience of leading a team and an understanding of product development processes would be advantageous.

Responsibilities of the Customer Technical Account Manager will include:
Lead and support a small team of Account Managers.
Manage all commercial negotiations.
Identify opportunities to drive efficiency and improve services.
Quote, agree and manage service delivery of new projects.
Relationship management
Identify opportunities to drive continuous improvement
Work collaboratively with key stakeholders
Effectively plan projects to ensure that all volumes are achievable by all stakeholders and identify any risks
Deliver data reporting including monthly and quarterly KPI’s.
Lead weekly update meetings.

You will be an enthusiastic, pro-active and organised individual who thrives in a fast paced environment. You’ll have the ability to prioritise and make effective decisions.

Application via CV.

Scantec Personnel Limited is acting as an employment business and an employment agency. For contract or interim roles (and unless otherwise stated), all pay rates stated are on a Limited Company basis. Agency PAYE, Umbrella and CIS (if applicable) engagement models are also available, which will result in a different pay rate than advertised above.

 
 
Due to the high volume of applications Scantec receives it is not always possible to acknowledge every application. Shortlisted applicants will be contacted within 28 days. If you don’t hear from us within 28 days your application has not been shortlisted at this time, to be considered for future vacancies please register with us on our website.