We are recruiting on behalf of a large manufacturing company in the heart of Liverpool who are looking for a Business Support Analyst to join their fast paced IT Support team at their head office.

Responsibilities:

Take escalations from 1st line
Resolve faults on IT, manufacturing and logistics systems
Accurate call logging
Change management
Application support
Ad hoc out of hours support

Skills:

Windows 7 & 10 administration
Firewalls
Web/Email Filtering
Remote Desktop support
Exchange & Windows Server support
VMWare troubleshooting
Network Principles
Active Directory
SAP support
Hardware troubleshooting

*Must have a full driving license and own vehicle due to travel to UK sites involved*

Offer:

Up to £36,000 salary
Out of hours uplift
25 days holidays +BH
Life insurance
Generous pension contribution

Scantec Personnel Limited is acting as an employment business and an employment agency. For contract or interim roles (and unless otherwise stated), all pay rates stated are on a Limited Company basis (outside IR35 Determination). Agency PAYE and Umbrella engagement models are also available, which will result in a different pay rate than advertised above.

Due to the high volume of applications Scantec receives it is not always possible to acknowledge every application. Shortlisted applicants will be contacted within 28 days. If you don’t hear from us within 28 days your application has not been shortlisted at this time, to be considered for future vacancies please register with us on our website.

Senior Business Support Analyst (2nd/3rd Line)