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IT Support Technician 1st Line

  • Location

    Wallasey

  • Sector:

    Information & Technology

  • Job type:

    Permanent

  • Salary:

    £20000 - £23000 per annum

  • Contact:

    Naomi Pearson

  • Contact email:

    NaomiP@scantec.co.uk

  • Contact phone:

    +44 (0)151 666 8971

  • Job ref:

    NE1support

  • Published:

    22 days ago

  • Duration:

    n/a

  • Expiry date:

    2020-03-05

  • Start date:

    2020-02-20

The role has arisen to work as a Support Technician within a busy and fast managed service environment on the Wirral. You will have responsibility for customer support as well as IT fault resolution with a variety of clients over both project and BAU support. 

Enthusiastic and passionate candidates will be considered at graduate level or similar.

Responsibilities include:
  • Communicating in a professional manner with clients via phone and in person
  • Support of users via phone, in person and via remote access
  • Mixture of BAU & Project work
  • Office moves/PC builds etc.
  • Setting up new users
  • Floor walks
Essential Skills:
  • Microsoft Office 2010, 2013 and 2016 Support 
  • Experience in Active Directory administration.
  • Windows O/S 
  • PC setups
  • Software installs
  • Genuine passion and interest in technology
  • MUST HOLD A FULL UK DRIVING LICENSE AND HAVE OWN VEHICLE DUE TO TRAVEL TO CLIENT SITES.

The Offer:
  • £20,000 - £23,000 Per Annum Base Salary
  • Training and development 1:1
  • Exposure to a variety of industries
  • Paid training courses
  • Progression plan with a fast growing company


Scantec Personnel Limited is acting as an employment business and an employment agency. For contract or interim roles (and unless otherwise stated), all pay rates stated are on a Limited Company basis.

Due to the high volume of applications Scantec receives it is not always possible to acknowledge every application. Shortlisted applicants will be contacted within 28 days. If you don’t hear from us within 28 days your application has not been shortlisted at this time, to be considered for future vacancies please register with us on our website.