Customer Service/Helpdesk
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Location
Skelmersdale
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Sector:
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Job type:
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Salary:
£18000 per annum, Benefits: Paid Overtime Allowance
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Contact:
Naomi Eichelshiem
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Contact email:
NaomiE@scantec.co.uk
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Contact phone:
+44 (0)151 666 8971
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Job ref:
NE-CS
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Published:
over 1 year ago
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Duration:
n/a
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Expiry date:
2019-06-26
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Start date:
2019-06-13
Responsibilities:
- Answering and responding to calls in a professional manner
- Accurately logging calls
- Update the system with call progress
- Working to client set SLA's
- Ensuring excellent levels of customer service is maintained
- General office administration
- Computer literate
- Customer service experience
- Prioritisation of tasks
- Excellent communication skills both written and verbal
- Excellent team worker
- Self motivated
- Starting salary of £18,000
- Weekend working rota (one in three) with time back in lieu or paid overtime
- Overtime paid up to double time
Scantec Personnel Limited is acting as an employment business and an employment agency. For contract or interim roles (and unless otherwise stated), all pay rates stated are on a Limited Company basis.
Due to the high volume of applications Scantec receives it is not always possible to acknowledge every application. Shortlisted applicants will be contacted within 28 days. If you don’t hear from us within 28 days your application has not been shortlisted at this time, to be considered for future vacancies please register with us on our website.