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Helpdesk Support

Helpdesk Support

  • Location

    Wirral

  • Sector:

    Information & Technology

  • Job type:

    Permanent

  • Salary:

    £20000 - £22000 per annum, Benefits: Excellent Benefits

  • Contact:

    Ben Cook

  • Contact email:

    BenC@scantec.co.uk

  • Contact phone:

    +44 (0)151 666 8965

  • Job ref:

    SP/IT/080308

  • Published:

    5 months ago

  • Duration:

    n/a

  • Expiry date:

    2018-07-27

  • Start date:

    ASAP

The client, an Asset Management company based on the Wirral is looking for a Helpdesk Assistant to join their team!

 

You will be responsible for providing first-line support to multiple clients on various products to resolve issues and requests and will provide top class customer service to ensure the clients are happy with their experience. You’ll become the expert on the products for clients and employees enabling you to resolve issues quickly and efficiently. Part of your role will also be to back up SQL Databases and completing addition technical tasks.

 

This is a great opportunity for a Graduate or somebody wanting to pursue a career within IT. The company is relatively small which will enable you to gain excellent exposure to many aspects of the IT life-cycle. You’ll receive full technical training and ongoing support enabling you to further your skills and knowledge so is an excellent opportunity to start your IT career!

 

Skills Required

Excellent written and communication skills

Good knowledge of Excel

Knowledge of data handling and manipulation

SQL experience

Customer service experience would be advantageous.



Scantec Personnel Limited is acting as an employment business and an employment agency. For contract or interim roles (and unless otherwise stated), all pay rates stated are on a Limited Company basis.

Due to the high volume of applications Scantec receives it is not always possible to acknowledge every application. Shortlisted applicants will be contacted within 28 days. If you don’t hear from us within 28 days your application has not been shortlisted at this time, to be considered for future vacancies please register with us on our website.